If you want to use Hoockflash Control with the “R”-Button on a Gigaset phone connected to a ATA191, you probably need to change the Hookflash Timers on CUCM to get this working. Otherwise, the “...Read More
If you want to find the home cluster of an user in a multi cluster environment, you can use the same way as Jabber does. Open the following link on one of the nodes in the CUCM cluster, where your _ci...Read More
As the jabberLocalConfig.xml is encrypted in newer Jabber Versions, you cannot modify this one anymore. If you want to disable this option in Cisco Jabber globally, there is a hidden parameter in the ...Read More
Today I had an issue on an incoming SIP Trunk from an Avaya PBX to a CUCM. The calling name of the Avaya users included a “greater as”-sign ( > ). This mixed up the Contact field on CUCM and th...Read More
If using Jabber with Multiline, may the Line Description could be wrong as shown on the screen shot. I found out, that in the ccmadmin of CUCM in the Line configuration on the device, you can configur...Read More
SQL for CUCM CLI for Line Group Status query run sql select lg.name as LineGroup, n.dnorpattern, dhd.hlog from linegroup as lg inner join linegroupnumplanmap as lgmap on lgmap.fklinegroup=lg.pkid inne...Read More
If there are accidently unwanted Domains under Presence – Domains you have two options to remove them: Locate the User with the wrong Domain on Presence Server (Topology – Users) and unassign the ...Read More